The Cashier’s Office is responsible for receiving, recording, and depositing into the Operating Bank account all monies received by the University. All revenue (cash, checks, and credit cards) collected by University units must be deposited at the Cashier’s Office. Checks made payable to Georgia Southern University or a University unit must be deposited with the University Cashier’s Office. University units include schools, colleges, divisions, departments, and other organizations identified in the University’s budget. The Cashier’s Office is the sole University unit authorized to transact business in the name of Georgia Southern University with banking and financial institutions. No other bank accounts may use the name Georgia Southern University or the University’s federal identification number.
The Cashier’s Office serves the student body, departments receiving revenue from sales or services, and University employees. The Cashier’s Office provides services for accepting payment of student fees, as well as limited check cashing for students, faculty and staff. The Bursar’s Office has the responsibility of establishing, implementing and monitoring cash control procedures. The Bursar’s Office must be consulted in all purchases of software to be utilized as a billing or payment collection solution for any University department to ensure compliance with the University’s Cash Management policy as well as for adequate internal controls.
Office Location & Contact Information
Hours: 8am-5pm Monday – Friday
Statesboro Campus: Deal Hall – 1st Floor
Phone: 912-478-3675
Collections Policy & Process
The student receivable process begins when charges are posted to the student account. If the student’s account is not paid in full by the due date, a financial hold will be placed on the student account and further collection efforts will be made to collect the amount owed. If the account balance is forwarded to a collection agency, additional fees will be added to the balance due. In addition, a delinquency report may be filed with a credit bureau.
Please note: A financial hold will remain on an account until the balance is paid in full. The financial hold will prevent all registration activity.
Lockbox Banking
The Division of Finance at Georgia Southern is transitioning to a new way of accepting checks and mailed payments. The division will now use lockbox banking in which customers will mail payments directly to a location that is accessible by the University’s banking institution.
Beginning April 1, 2023, all payments will need to be addressed as follows:
USPS Mail:
Georgia Southern University
P.O. BOX 106099
ATLANTA, GA 30348-6099
Payment Address for Courier, Overnight, Express, Priority Mail, etc:
Attn: Georgia Southern University
Box: 106099
2068 Weems Road
Tucker, GA 30084
Lockbox FAQs
Any paper check payments made payable to Georgia Southern University will need to be mailed to the address above with a copy of the invoice or supporting documentation. Electronic check (eCheck) payments are preferred. eCheck is a FREE service.
Students eCheck payments can be made by signing into https://my.georgiasouthern.edu/, choosing Financial Resources, “View/Pay Your Tuition Bill.” Authorized users can log into Bill + Pay directly at https://secure.touchnet.com/C20795_tsa/web/login.jsp. Visit our tutorials for assistance.
ANY paper check payments departments/offices expect to receive and are made payable to Georgia Southern University will need to be mailed to the address above with a copy of the invoice or supporting documentation. Questions about this process can be directed by email to cashier@georgiasouthern.edu.
Yes, the new process will not automate your deposit transmittal form. It will only automate the check being deposited into our bank account.
- Vendor mails check and any corresponding documentation to Lockbox address.
- Once received, our bank will capture images of both the check and any documentation and will deposit it into our bank account.
- The bank will process all mail received the same day, with their business day cut-off being 2pm.
- The Cashier’s Office will be notified that funds have been received and will work the batch the following morning.
- The Cashier’s Office will send the information to the appropriate depts for processing on their end.
- The department will submit a deposit transmittal form with backup documentation to the Cashier’s Office for processing.
Save a trip to the Cashier’s Office! Since you don’t have the physical check in your possession, this opens up the ability for you to submit your deposit transmittal to us electronically!
To aid the Cashier’s Office in locating the owners of Lockbox payments (for those that don’t come in with supporting documentation), we encourage you to share any vendor info that is relevant to your department! For more info about how to share vendor info with our office, please email us at cashier@georgiasouthern.edu.
Checks made payable to Georgia Southern University Foundation, Georgia Southern Research and Service Foundation, Georgia Southern University Athletic Foundation, etc.
Only checks made payable to and intended for Georgia Southern University should be mailed to the lockbox. All foundation related payments will need to mailed to those entities.